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Our Team

Colleen Arrigoni

Recognizing the benefits of incorporating traditional service components with Internet capabilities, Ms. Arrigoni developed a state of the art interactive service system exclusive to Gold Crown Resort and its members.



Katie Holt
Director of Business Development

Katie oversees the company's Business Development department where resorts and established marketing companies are thoroughly vetted before becoming authorized Gold Crown Resort affiliates. She also negotiates new wholesale agreements for quality resorts in the destinations our members love and can't wait to experience!



MiChel Causey
Director of Cruises

MiChel has been trained directly by all major cruise lines and is equipped to help our members set sail to the destination of their dreams. She saves our members time and money by staying apprised of the industry's best rates and specials. Our Loyalty Rewards Program is the best in the industry, providing the lowest available cruise rates and additional benefits to members!



Megan Carroll
Director of Administration

With extensive experience in both Administration and Customer Service, Megan works closely with all departments at Gold Crown Resort to ensure operations optimize the Member experience. With dedication to our Members and her team, Megan's main motivation is to plan, organize, and implement administrative systems to assure Gold Crown Resort remains at the forefront of the travel industry.



Yvette Ruiz
Graphic Designer

Yvette has been a member of the Gold Crown Resort team since 2008, where she started as a Cruise Coordinator. She quickly advanced to various positions within Gold Crown Resort including Director of Cruises and Director of Customer Service. Having a strong background in art and design, she naturally transitioned into the in-house Graphic Designer for Gold Crown Resort after she graduated with her degree in Graphic Design. She has contributed her talents to everything from the Gold Crown Resort website design, Member's Guide, and GCR's social media pages, to the Help Center, homepage specials, and more. If you're looking at something on the Gold Crown Resort website, then Yvette has most likely designed it.